PRIVACY NOTICE

CLOUD FORSTER S. DE R. L. DE C. V. and CFORSTER CONSULTING S. DE R. L. DE C. V., located at Calz. Lázaro Cárdenas 3454, Col. Jardines de Los Arcos, C.P. 44520, Guadalajara, Jalisco, will use your personal data collected through this form to address your inquiries, send the requested IT service quotes, and maintain necessary business communication (Aviso de P… p. 1). To learn more about how your data is used, internal transfer mechanisms, and how to exercise your ARCO Rights, please review our (Comprehensive Privacy Notice)

COMPREHENSIVE PRIVACY NOTICE

1. Identity and Address of the Data Controllers

CLOUD FORSTER S. DE R. L. DE C. V., jointly with CFORSTER CONSULTING S. DE R. L. DE C. V., both with commercial and fiscal address located at Calz. Lázaro Cárdenas 3454, Colonia Jardines de Los Arcos, C.P. 44520, Guadalajara, Jalisco, Mexico, are designated as joint data controllers for the processing, safeguarding, and protection of your personal data

2. Personal Data to be Collected

To fulfill the purposes described in this document, we collect information through contact forms, technical support requests, and corporate service quotes . The data obtained includes:

  • Contact’s full name.
  • Name, industry, or corporate name of the company or business.
  • Email address (corporate or personal).
  • Fixed phone, mobile phone, or WhatsApp contact account.
  • (Optional: Tax ID (RFC), tax address, and billing information for the formal contracting of managed services) .

Note: Neither company requests, stores, or processes personal data deemed sensitive under Mexican legislation.

3. Purposes of Data Processing

The information we collect will be used for the following primary purposes, which are indispensable for client attention and the commercial relationship:

  • Analyze and understand your organization’s technological requirements to design Comprehensive IT Solutions .
  • Provide, manage, and administer the contracting of Managed Services and cloud support solutions .
  • Address inquiries, comments, quotes, or technical support requests submitted through the website in a centralized manner .
  • Guarantee and maintain the continuity of your company’s secure and privileged information flow .
  • Issue corresponding invoices and tax receipts derived from services rendered by either of the two corporate entities .

Additionally, we will use your data for the following secondary purposes, which are not mandatory but enhance our service delivery :

  • Send technical newsletters, cybersecurity insights, or updates regarding our technological alliances .
  • Extend invitations to events, webinars, or IT training sessions organized by the companies .

If you do not wish your data to be processed for these secondary purposes, you may express your refusal by sending an email to the contact address indicated in Section 4.

4. ARCO Rights and Contact Mechanisms

You hold the rights to Access, Rectification, Cancellation, and Opposition (ARCO Rights) regarding the use of your personal data . You have the right to know what data we store (Access), correct it if inaccurate (Rectification), request its deletion from our databases (Cancellation), or object to its use for specific commercial purposes (Opposition) .

To initiate this process, you must submit a formal written request to the following support email: (Insert email, e.g., privacidad@cloudforster.com or contacto@cloudforster.com) . Your message must include your full name, the specific right you wish to exercise, and a digital copy of your official ID to validate your identity .

5. Data Transfer

We inform you that your personal data is shared internally between CLOUD FORSTER S. DE R. L. DE C. V. and CFORSTER CONSULTING S. DE R. L. DE C. V. for the sole purpose of coordinating consulting, support, billing, and delivery of the requested technological services . As both entities share the same operational ecosystem, this data transfer is internal and does not require additional consent under the law .

Outside of this operational collaboration, your data will not be sold or transferred to third-party companies or external intermediaries, except as required by mandatory judicial or tax authorities .

6. Use of Cookies and Tracking Tools

Our web platform utilizes technical cookies to enable navigation functions and generate basic statistical metrics (such as IT sections visited and time spent on site) . This data is processed anonymously . If you prefer, you can configure cookie restrictions directly within your internet browser’s privacy settings .

7. Modifications to the Privacy Notice

This legal document may undergo changes or updates due to modifications in privacy laws or adjustments within our IT services portfolio . Any update will be published and immediately visible in the footer of our main portal: cloudforster.com .

Last updated: May 2026 .

TERMS AND CONDITIONS OF USE

TERMS AND CONDITIONS OF USE

This document establishes the Terms and Conditions (hereinafter the “Terms”) governing the access, navigation, and use of the website cloudforster.com (hereinafter the “Website”), as well as requests for services and technological solutions .

By accessing, browsing, or using this Website, the user (hereinafter the “User” or “Client”) expressly accepts these Terms without reservation . If you do not agree with them, you must refrain from using the Website .

1. Identity of the Parties

The Website is jointly operated by CLOUD FORSTER S. DE R. L. DE C. V. and CFORSTER CONSULTING S. DE R. L. DE C. V. (hereinafter and indistinctly referred to as “The Companies”), both located at Calz. Lázaro Cárdenas 3454, Colonia Jardines de Los Arcos, C.P. 44520, Guadalajara, Jalisco, Mexico .

2. Purpose of the Website

The Website is of an informative and commercial nature, designed to showcase, quote, and promote Comprehensive Information Technology (IT) Solutions, cloud services, cybersecurity, and Managed Services aimed at organizations .

3. Permitted Use and Restrictions

The User agrees to use the Website in accordance with the law, morality, and good customs . The following actions are strictly prohibited :

  • Using the Website to introduce, transmit, or distribute viruses, malware, or any destructive or malicious code .
  • Attempting to breach, scan, or test the security of The Companies’ servers, networks, or information systems .
  • Using automated systems (bots, spiders, scrapers) to extract information or data from the Website without prior written authorization .
  • Impersonating any physical or moral entity within the contact or quote forms .

4. Intellectual Property and Trademarks

All content on this Website, including but not limited to texts, programming code, graphics, logos, interfaces, trade names, slogans, logotypes, and designs (hereinafter the “Intellectual Property”), is the exclusive property of CLOUD FORSTER S. DE R. L. DE C. V. or holds the corresponding licenses from its technological partners .

Any total or partial reproduction, modification, distribution, or commercial exploitation of any element is prohibited without the express written consent of The Companies .

5. Exclusion of Liability

The Companies make constant efforts to keep the Website secure, available, and error-free . However, they do not guarantee uninterrupted platform availability nor do they accept liability for :

  • Technical interruptions, server failures, or network outages outside their direct control .
  • Loss or damage resulting from malware transfers caused by external hacking or hosting provider failures .
  • The absolute compatibility of the Website with all User browsers, devices, or operating systems .

6. Links to Third Parties and Tech Partners

The Website may contain links to web portals of commercial partners, software brands, or cloud providers . The Companies exercise no control over such external sites, and therefore are not responsible for their availability, privacy policies, or the technical or commercial content displayed on them .

7. Modifications to the Terms

The Companies reserve the right to modify, update, or reform these Terms at any time to adapt them to new legal regulations or changes in their IT services operating model . Modifications will take effect immediately upon publication on the Website .

8. Jurisdiction and Governing Law For the interpretation and enforcement of these Terms and Conditions, as well as the resolution of any legal controversy, the parties expressly submit to the applicable laws of the United Mexican States and the competent courts of the city of Guadalajara, Jalisco, waiving any other jurisdiction that might correspond to them by reason of their present or future addresses .

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